At Delios Computer Solutions, we understand the high financial price of technology. You want to know when you're paying somebody for assistance that they are delivering value to you. This value can be found not only in the resolution of a problem you're experiencing, but also in the speed a resolution is delivered and ongoing consultation on the future plans for your network.
Too often, we run into situations with new clients in which they've been working with another company who feel it's appropriate to deliver a resolution to an outage two to three days after reporting the outage. To us, this is completely unacceptable. We guarantee our contracted clients on-site service within two hours for outages. We've been able to deliver on this guarantee for over a decade and we plan to only get better as time moves forward.
Another sad experience for us is when we walk into a business and find their previous service provider taking shortcuts and using temporary solutions ("band-aids") consistently instead of finding real resolutions. Most of the time these are put into place to save money. But without the proper hardware and software in place, these businesses end up losing money in the long run as the shortcuts and band-aids begin to accumulate. We always push for our clients' best interests and aim for the highest value solution.
If your current solution provider is just a "computer fixer" and they're not working with you to find the right technology for your business needs, they are not providing you with the best value for your money. If you'd like to experience the difference between a computer fixer and a technology consultant, give Delios a call at (616) 301-1791 or visit our website at http://www.delios.com.
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